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Operations Manager
3 weeks ago
We are seeking a highly motivated and experienced Operations Manager to lead our team.
Our organization fosters an inclusive, diverse, and equal employment opportunity (EEO) culture, celebrating individuality and potential. Our purpose is to help people feel confident in their own skin, with a vision to excel in the beauty industry.
The successful candidate will be responsible for guiding and inspiring the team to excel in sales, delivering exceptional customer service, and driving business growth.
Key Responsibilities- Coaching and mentoring staff to achieve sales targets and deliver exceptional results.
- Fostering a positive and high-performance culture within the team.
- Providing expert advice on beauty treatments, including skin, LED, laser, and advanced therapies.
- Enhancing product knowledge among team members.
- Ensuring exceptional customer service and providing memorable experiences for clients.
- Supporting operational tasks such as rostering, banking, and end-of-day procedures.
- Leadership experience or potential: We seek candidates with proven leadership skills or those eager to take on a management role.
- Formal qualification in Beauty (Diploma of Beauty Therapy).
- Proven expertise as a therapist with a passion for the beauty industry.
- Strong communication and team-building skills.
- Access to cutting-edge technology and innovative solutions.
- Collaborative and supportive work environment.
- Opportunities for career advancement and professional growth.
- Generous benefits package, including complimentary treatments and discounts.
