Administrative Services Coordinator
2 weeks ago
The Administration Reception Coordinator will play a key role in providing exceptional support services to Health & Wellness service programs and associated internal and external stakeholders.
As a leader, you will work closely with the Health & Wellness leadership team to foster a culture of individual performance, accountability, and respectful working relationships among administration (reception) staff.
You will be responsible for overseeing high-quality reception services, ensuring professional customer service to clients, visitors, and staff. This includes regularly updating and informing the direct line Manager, Program Manager, and Leadership team about any changes, incidents, or other matters relating to administration (reception) services.
Additionally, you will oversee the supervision and coordination of staff, ensuring effective leadership and guidance to achieve consistent service delivery.
Required Skills and Qualifications- Experience in the supervision and coordination of staff.
- Demonstrated experience in a complex administration role with a focus on providing client-centred care.
- Sound interpersonal skills and the ability to express ideas clearly and concisely.
- Demonstrated effective communication skills with a wide range of people.
- Strong customer service focus and commitment to meeting the needs of both internal and external customers.
- Exceptional organisational and time management skills.
- A basic knowledge of the requirements of the Aged Care Standards as applicable to the role.
- Working knowledge of Aged Care Funding streams and reporting requirements.
We offer a range of benefits to support your career development and wellbeing, including salary packaging benefits to maximise your take-home pay, Bupa Health Insurance discounts, discounted gym memberships, and more.
About UsWe are a leading charitable aged care and retirement living service provider that values diversity, lives by our values of Service, Courage, and Compassion, and provides stability and flexibility to support your career growth.
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