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APS 5 Team Leader
1 month ago
About the Role:
The Team Leader will be responsible for leading effective and efficient performance of teams and systems which underpin operational business delivery. This includes promoting staff development, performance management, and productivity tracking. The Team Leader will also be responsible for developing or supervising the development of workload and/or workforce management products using associated systems and reporting.
Key Responsibilities:
- Leading and managing day-to-day operations of a team, including managing workload and verification activities
- Developing or supervising the development of schedules or other workforce management products to efficiently deploy operational resources
- Managing the performance and attendance of an operational team, whilst ensuring the achievement of goals, including actively fostering employee engagement and development
- Acquiring and providing general operational knowledge and advice that contributes to business outcomes, and making decisions based on sound judgement
- Performing research and data analysis, including interpreting data and reports
- Effectively communicating and negotiating with internal and external stakeholders
- Providing timely and accurate advice on highly complex matters to team members, managers, and stakeholders
- Leading and managing change and supporting the team during times of uncertainty
- Prioritising tasks, adapting to changing priorities, and making effective use of resources
- Promoting and modelling the highest standards of integrity and ensuring adherence to Code of Conduct
- Promoting and ensuring compliance with Work Health and Safety (WHS) guidelines
Requirements:
- Ability to lead and support staff in an operational environment
- Knowledge or an understanding of biosecurity operations
- Ability to communicate to a range of diverse people in a business environment
- Ability to gather and analyse information, problem solve issues, and apply evidence-based decision making
- Ability to prioritise tasks, adapt to changing priorities, and make effective use of individual and team capabilities to ensure service standards are met
- Ability to facilitate and support a positive team environment
- Ability to lead a diverse team of employees, inspire a sense of purpose, and manage performance
- Build a strong rapport with a range of stakeholders and be able to develop and manage networks, including negotiating positive outcomes
- Strong verbal and written communication skills and the ability to prioritise workloads to meet tight deadlines
- Strong digital and data literacy skills to oversee system administration functions and provide technical support to internal and external users of Biosecurity systems
Desirable Qualifications:
- Tertiary education in Biosecurity, biology, or environmental sciences