ICT Operations Specialist
1 week ago
Our client is a leading provider of housing assistance in the government sector, committed to forging a better future for all Australians. They are seeking a highly skilled professional who aligns with their core values and mission, providing exceptional service to their workplace.
Job DescriptionThe key responsibilities for this role include:
- Maintaining, improving, and administering various ICT business systems, including infrastructure, storage, and virtual environments.
- Resolving outages and incidents through identification, analysis, communication, and remediation.
- Collaborating with cross-functional teams to understand, analyze, and deliver ICT operational aspects of business objectives.
- Tracking projects, problems, tasks, and incidents from creation to completion, following guidance in appropriate systems.
- Providing support to the ICT support team and escalating issues to the Team Leader or ICT Operations manager as necessary.
- Maintaining awareness of and following policies and ICT operational procedures.
- Participating in team activities, including regular catch-ups, planning, and reviews.
The successful candidate should possess:
- 5+ years of experience in an ICT Operations team technical role, maintaining business systems, infrastructure, and cloud environments.
- 3+ years of experience in delivering ICT projects, planning, implementing, and maintaining.
- Strong understanding and experience in networking, SAN, and virtual environments.
- Experience in maintaining and supporting Windows and Active Directory, Linux, desktop, laptop, and mobile platforms.
- Strong understanding and experience in cloud environments, including Microsoft 365 Hybrid and Azure Stack.
- Broad understanding of typical corporate ICT operational environments in Australia, finance.
- Sound critical thinking and problem-solving skills, with the ability to match and deliver ICT operational solutions to organizational goals independently or as part of a team.
- Well-developed written and verbal communication skills, with the ability to present ICT solutions in a simple and concise manner and build and maintain documentation libraries for solutions.
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Perth, Western Australia Titan ICT Full timeAbout UsTitan ICT is a leading Australian-owned company specialising in strategic ICT advice, systems integration and technical support services.With a strong record of delivery since 2003, we have a national footprint with offices located in Brisbane, Perth and Sydney.We are currently experiencing organic growth and are seeking an experienced Evolved Packet...
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ICT Operations Specialist
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Perth, Western Australia Michael Page Full timeAbout Our ClientOur client is a leading government agency in Australia, dedicated to providing housing assistance to its customers. They are committed to forging a better future for all Australians and are seeking a highly skilled ICT Operations Specialist to join their team.Job DescriptionThe successful candidate will be responsible for maintaining,...
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Perth, Western Australia Michael Page Australia Full timeAbout the RoleWe are seeking a highly skilled ICT Operations Specialist to join our team at Michael Page Australia. As a key member of our ICT Operations team, you will be responsible for maintaining, improving, and administering various ICT business systems, infrastructure, and cloud environments.Key ResponsibilitiesMaintain and improve ICT infrastructure,...
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Perth, Western Australia Michael Page Full time{"title": "Job Description", "content": "About Our ClientOur client is a leading provider of housing assistance in the government sector, committed to forging a better future for all Australians.They are seeking a highly skilled ICT Operations Specialist to join their team, who can maintain, improve, and administer various ICT business systems,...
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