ICT Operations Specialist

1 week ago

Perth, Western Australia Michael Page Australia Full time
About the Role

We are seeking a highly skilled ICT Operations Specialist to join our team at Michael Page Australia. As a key member of our ICT Operations team, you will be responsible for maintaining, improving, and administering various ICT business systems, infrastructure, and cloud environments.

Key Responsibilities
  • Maintain and improve ICT infrastructure, including storage, network, virtual, and server environments.
  • Administer cloud infrastructure and systems, ensuring seamless operation and optimal performance.
  • Resolve outages and incidents through identification, analysis, communication, and remediation.
  • Collaborate with cross-functional teams to understand, analyze, and deliver ICT operational aspects of business objectives.
  • Track projects, problems, tasks, and incidents from creation to completion, following established guidelines.
  • Provide support to the ICT support team and escalate issues to the Team Leader or ICT Operations Manager as necessary.
  • Maintain awareness of and adhere to policies and ICT operational procedures.
  • Participate in team activities, including regular catch-ups, planning, and reviews.
Requirements
  • 5+ years of experience in an ICT Operations team technical role, maintaining business systems, infrastructure, and cloud environments.
  • 3+ years of experience in delivering ICT projects, including planning, implementation, and maintenance.
  • Strong understanding and experience in networking, SAN, and virtual environments.
  • Experience in maintaining and supporting Windows and Active Directory, Linux, desktop, laptop, and mobile platforms.
  • Strong understanding and experience in cloud environments, including Microsoft 365 Hybrid and Azure Stack.
  • Broad understanding of typical corporate ICT operational environments in Australia, finance.
  • Sound critical thinking and problem-solving skills, with the ability to match and deliver ICT operational solutions to organizational goals independently or as part of a team.
  • Well-developed written and verbal communication skills, with the ability to present ICT solutions in a simple and concise manner and build and maintain documentation libraries for solutions.
What We Offer
  • Competitive salary and superannuation.
  • Flexible working arrangements.
  • Career progression and development opportunities.
  • Exposure to new systems and technologies.
  • A highly collaborative and exciting work environment.
  • The opportunity to join a large internal IT team.

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