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Director of ICT Operations
2 months ago
The Australian Public Service Commission is seeking a highly skilled and experienced Director ICT Operations to join our team. As a key member of our Digital Group, you will be responsible for ensuring the reliable and efficient functioning of our digital infrastructure and systems.
Key Responsibilities- Infrastructure Management: Oversee the management and maintenance of our ICT infrastructure, including networks, servers, storage, and data centres.
- System Administration: Manage the configuration, deployment, and administration of ICT systems and applications used by the Commission.
- Performance Optimisation: Identify opportunities to optimise the performance and efficiency of ICT infrastructure and systems.
- Vendor Management: Manage relationships with vendors who provide cloud or external services to the Commission.
- Incident Response and Problem Management: Lead the response to ICT incidents and problems, ensuring timely resolution and minimal disruption to operations.
- Continuity Planning: Develop and maintain ICT continuity and disaster recovery plans to ensure the resilience and availability of critical systems and services.
- Extensive experience (typically 7+ years) in ICT operations, infrastructure management, and security management within large, complex organisations, preferably in the public sector.
- Strong understanding of ICT infrastructure components, including networks, servers, storage, and data centres, and their role in supporting business operations.
- Proven track record of successfully managing vendors and external service providers to deliver high-quality services and meet SLAs.
- Excellent knowledge of ICT security principles, practices, and technologies.
- Demonstrated ability to lead and manage ICT operations teams, including setting priorities, allocating resources, and driving performance improvement initiatives.
- Relevant tertiary qualifications in information technology, computer science, or a related field. Additional certifications in ICT operations, security management, or project management are highly desirable.
- Salary offered will be between $136,307 - $161,381 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid and hybrid working arrangements are available.
- An ongoing position is available.
- Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check and obtaining a baseline security clearance.
Please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600 words, including what strengths you would bring to the role, and a copy of your CV. Please complete the application and submit by the specified deadline.
