Airport Service Agent

4 weeks ago


Pinkenba, Queensland, Australia dnata Full time
Service Delivery Agent

Brisbane Airport, QLD

dnata is a leading ground handler at Brisbane International Airport, seeking motivated and passionate employees to join our team.

We offer on-the-job training and upskilling opportunities, allowing for career progression and professional development.

Key Responsibilities:
  • Deliver exceptional customer service to airline clients and passengers
  • Perform passenger check-in duties and other related tasks
  • Ensure compliance with OH & S Regulations and Company Policies
  • Assist passengers with special needs, including those in wheelchairs
  • Report incidents and maintain awareness of reporting obligations
Requirements:
  • Minimum 2 years' experience in customer service
  • Basic - Intermediate computer skills
  • Excellent communication and customer service skills
  • Valid driver's license
  • Ability to work on a rotating roster, 24/7

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance and pre-employment medical/Drug & Alcohol test.


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