Senior Strategic Leader

Job Title: Senior Strategic Leader

Job Summary:

We are seeking an experienced and values-driven professional to lead our employment services portfolio. As a senior strategic leader, you will be responsible for providing strategic leadership and operational excellence across our services. This is a rare opportunity to shape programs that make a tangible social impact while delivering sustainable commercial performance.

Key Responsibilities:

• Monitor external economic, political, and social trends, as well as industry best practices, to inform innovative service growth, risk mitigation strategies, and the identification of potential business opportunities and partnerships.
• Analyse internal portfolio trends, challenges, and opportunities to support sound policy development, strategic planning, and effective risk management.
• Develop, implement, and evaluate strategic portfolio plans focused on delivering high-quality services, enhancing user engagement, and maximising participant choice, control, and flexibility-aligned with HELP's customer journey model and organisational synergy.
• Lead by example to cultivate a high-performing, values-driven culture where staff are empowered to improve work practices, pursue continuous improvement, and maintain safe, inclusive environments.
• Provide strategic leadership, mentorship, and coaching to portfolio leaders, driving the development of high-performing teams that enhance the independence and quality of life for people with a disability.
• Promote accountability and ownership by maintaining required accreditations and ensuring all activities meet legislative, regulatory, and organisational policy standards.
• Navigate both industry and organisational change with a proactive, human-centred approach that supports staff and participants alike.
• Foster effective collaboration across internal teams and external stakeholders, including other HELP services, to enable integrated, cross-program support for participants.
• Build and support a high-performing leadership team, aligned with HELP's long-term goals, while enhancing the customer and employee experience.
• Prioritise succession planning and staff development to minimise key-person risk and support sustainable knowledge sharing across teams.
• Participate transparently in annual business performance reviews, demonstrating a willingness to receive and act on feedback at all levels of the organisation.
• Role model compliance with HELP's Code of Conduct, policies, procedures, and standards, and actively reinforce these expectations across the portfolio.
• Collaborate closely with the CEO and Operations Leadership Team to address emerging operational issues and opportunities with early, solutions-focused input.

Requirements:

• Minimum of 10 years' experience in a similar role and a business related qualification
• Energetic and active Leadership
• Strong Strategic, planning and execution skills
• Analytic skills to manage complex issues
• High level relationship management and influencing skills
• Risk Management - understand the need for an extremely high level of compliance including the monitoring and control of government Contracts
• High level written and verbal communication skills - you can hold an audience's attention
• Able to build a fully engaged team culture
• Proven track record of exceeding goals and a true bottom-line performer
• Problem solving, project management, and creative resourcefulness
• Experience in dealing with Government Service Contracts
• Exceptional capacity for managing, influencing and leading people
• Thorough understanding of the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources and marketing
• Proven experience in managing across multi-site operations and a demonstrated ability to both lead and build the capabilities of a driven, bright, diverse team
• Similar experience in a highly competitive fast paced industry.

Benefits:

Make a measurable impact, lead services that transform lives through meaningful employment.

Work with a purpose-driven CEO and leadership team committed to innovation and inclusion.

Be part of a respected not-for-profit with national reach and local impact.

Company Vehicle

Salary Sacrificing