Property Technology Manager

4 weeks ago

Brisbane, Queensland, Australia IT Operations & Services Full time

About The Star Entertainment Group

The Star Entertainment Group is a leading entertainment and gaming company that operates in Australia. Our purpose is to create fun at trusted destinations, and we strive to deliver sustainable outcomes for our guests, team members, and shareholders.

We operate world-class properties in Brisbane, the Gold Coast, and Sydney, offering a range of entertainment, gaming, and leisure experiences. Our properties feature award-winning hotels, restaurants, bars, and entertainment venues.

Job Summary

We are seeking a Property Technology Manager to join our IT team. The successful candidate will be responsible for managing the delivery of property-based IT initiatives, including infrastructure relocations and gaming floor moves. The role will also involve supporting capital projects and property development as required.

Key Responsibilities

  • Lead the project initiation process by working collaboratively with IT Program Delivery, Enterprise Architects, and delivery colleagues to define scope and provide high-level estimates for initiatives.
  • Influence assigned business centre of excellence portfolio to ensure that ongoing service delivery and support meet agreed customer requirements.
  • Lead and drive day-to-day continuous improvement activities while providing the appropriate levels of support and coaching for junior team members.
  • Manage minor to medium projects, initiatives, and deliver customer-facing outcomes.
  • Support the effective management of assurance activities for the business, working with business stakeholders to define outcomes and business benefits for initiatives.

Requirements

  • 7+ years of experience in an IT operational management role is essential.
  • Excellent communication skills, both written and verbal, are essential.
  • Experience in Microsoft Office products (Word, Excel, PowerPoint) is essential.
  • Previous experience managing complex projects is essential.
  • Good understanding of the IT industry, related technology trends, and practices is desirable, as is knowledge of relevant casinos legislation and associated regulations.

About You

You excel at building strong relationships with individuals at all levels and have a proven ability to manage multiple initiatives and projects simultaneously. Your approach fosters collaboration and ensures effective communication, enabling you to deliver results in dynamic environments.

Your role will be pivotal in driving impactful outcomes and shaping future solutions by leading and supporting business initiatives, while also overseeing incident management to help prioritize and resolve issues effectively.

What We Can Offer

  • Complimentary meal on site every day, including hot meals, sandwich bar, and more.
  • Flexible working arrangements.
  • Up to 30% discounts across award-winning restaurants and accommodation.
  • An organization that values diversity, teamwork, and being your best self.
  • Diversity & Inclusion areas of focus, including Multicultural, Gender, Aboriginal & Torres Strait Islander, and LGBTQI+.
  • Extraordinary growth opportunities personally and professionally.
  • Opportunity to work with elite professionals and assets.

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