Customer Experience Specialist
1 week ago
Are you passionate about delivering exceptional customer experiences and creating a warm, inviting atmosphere? Do you have a knack for bringing homeware dreams to life?
We're seeking a talented Customer Assistant to join our team at Dusk Penrith, one of 140+ dusk stores across Australia and New Zealand. As a Customer Assistant, you'll play a pivotal role in achieving our glowing goals and igniting joy in every customer who walks through our doors.
Key Responsibilities:
- Deliver perfect customer experiences, leaving customers glowing with satisfaction.
- Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
- Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
- Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
- Keep our store always visually enticing for our customers.
- Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.
About You:
- A passion for exceeding customer expectations and creating unforgettable experiences.
- Be a team player who embraces the power of unity and cooperation.
- Ignite your motivation with a can-do attitude, always ready to go the extra mile.
- Committed to continuous improvement and eager to learn and grow like a budding flame.
- Bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
Benefits:
- Light up your home with a generous team member discount on our range of candles and homewares.
- Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
- Bask in the warmth of a supportive environment, where your growth and development are nurtured.
- 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.
If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Let your pun-tastic personality light the way at Dusk"}
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