Customer Experience Ambassador
4 days ago
As a Customer Assistant at Dusk, you will play a pivotal role in delivering exceptional customer experiences and helping us achieve our business goals.
Key Responsibilities:
- Provide outstanding customer service, ensuring every customer leaves the store feeling satisfied and valued.
- Work collaboratively with colleagues to maintain a visually appealing store environment, showcasing our range of candles and homeware products.
- Develop a deep understanding of our products and services, enabling you to provide expert advice and recommendations to customers.
- Contribute to achieving key performance indicators (KPIs) and store success metrics, driving business growth and improvement.
- Participate in visual merchandising activities, transforming our store into a captivating and inspiring space.
About You:
- You have a passion for delivering exceptional customer experiences and a commitment to exceeding expectations.
- You are a team player, eager to collaborate and contribute to a positive and supportive work environment.
- You are motivated, enthusiastic, and willing to learn and grow with the company.
- You possess excellent communication and interpersonal skills, enabling you to build strong relationships with customers and colleagues.
Benefits:
- Enjoy a generous team member discount on our range of candles and homeware products.
- Participate in the Dusk monthly bonus program, recognizing and rewarding your contributions to the business.
- Benefit from ongoing training and development opportunities, helping you grow and succeed in your role.
- Be part of a dynamic and supportive team, where your career can shine and your skills can flourish.
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