Customer Experience Expert
7 months ago
Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.
Our Penrith Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running
- **
Days**:Monday - Wednesday and Friday
- ** Hours**:Just over 6hrs per day
- $28.64ph
**About the Role**:
- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Issue invoices and raise job authorities as required
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries
**About You**:
- Professional communication and presentation skills
- Excellent and clear verbal and written communication skills
- ** MUST** have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills
**Benefits**:
- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition programs
As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.
O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.
-
Disability Support Worker
2 months ago
Penrith, Australia Expert Care Services Full timeExpert Care Services is a registered NDIS service provider located in the Sydney area. Our head office is based in Kingswood, however we are supporting NDIS participants in Blue Mountains area, Penrith area, Blacktown area, Parramatta area and Bankstown area! Our aim is to provide excellent service to positively impact each client and stakeholder that we...
-
Customer Experience Specialist
6 months ago
Penrith, Australia Kennedy Reid Full timeGreat opportunity for a customer service representative to gain experience with a global automotive brand and run test drives with customers. **What’s in it for you?** This is the opportunity to become a part of a service-driven team during the launch of a new brand in the Australian market and work alongside some exceptionally talented consultants and...
-
Customer Experience Specialist
7 months ago
Penrith, Australia Kennedy Reid Full timeGreat opportunity for a customer service representative to gain experience with a global automotive brand and run test drives with customers. **What’s in it for you?** This is the opportunity to become a part of a service-driven team in the Automotive industry and work alongside some exceptionally talented consultants. You can enjoy the following: -...
-
Customer Experience Consultant
1 month ago
Penrith, Australia WISE Employment Full timeCompetitive 69k base salary + super + NFP salary packaging + bonuses + more! - Are you a results driven customer service professional, and enjoy a challenge? - "Top 30 Most Inclusive Employer 2024/2025" - Diversity Council Australia With more than 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that has been...
-
Customer Experience Manager
6 months ago
Penrith, Australia Dan Murphy's Full time**Customer Experience Manager | Dan Murphy’s Emu Plains | Part time opportunity** Whoever said working in Retail Leadership is only for full timers hasn't had the pleasure of speaking to us - **A role dedicated to our people and team** - **Part time opportunity (24 hours per week)** We have an exciting opportunity for a Part Time Customer Experience...
-
Penrith, Australia Scene to Believe Full timeLOCATIONS: - Broadway - Burwood - Castle Towers - North Rocks - Rhodes - Westpoint ABOUT US Welcome to a place where magical experiences and memories are created. Scene to Believe are the magic makers behind the scenes at almost every Santa photo set in shopping centres across Australia and New Zealand. Each year we search the country for Christmas staff...
-
Penrith, Australia Scene to Believe Full timeABOUT US Welcome to a place where magical experiences and memories are created. Scene to Believe are the magic makers behind the scenes at almost every Santa photo set in shopping centres across Australia and New Zealand. Each year we search the country for Christmas staff that will join us to create magical memories for families all over Australia. You’ll...
-
Customer Service Team Member
7 months ago
Penrith, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Team Member
7 months ago
Penrith, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Data Expert with a Qualitative Focus
7 months ago
Penrith, Australia MHNSF Pty Ltd Full time**Data Expert with a Qualitative Focus** We need someone who can organise everything precisely, make sure that all corporate reports and paperwork are issued on time, to a high standard, and error-free. As part of this, data must be entered, material must be typed, formatting, spelling and grammar must be checked, all documentation must be logged, deadlines...
-
Customer Service Manager
7 months ago
Penrith, Australia Coles Supermarkets Full timeFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...
-
Customer Service Officer
4 weeks ago
Penrith, Australia YMCA NSW Full time**Date**:4 Dec 2024 **Location**: Penrith, AU **Company**:YMCA NSW - **Be a part of creating great experiences for members of our community**: - **Provide first-class service to all members and guests**: - **You will be the first and last person our members see in our facility** Our customer service officers are passionate about creating awesome...
-
Customer Service Officer
4 months ago
Penrith, Australia YMCA NSW Full time**Date**:11 Sep 2024 **Location**: Penrith, AU **Company**:YMCA NSW - **Be a part of creating great experiences for members of our community**: - **Provide first class service to all members and guests**: - **You will be the first and last person our members see in our facility** Our customer service officers are passionate about creating awesome...
-
Customer Service Officer
2 days ago
Penrith, Australia HCF Full time**About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...
-
Customer Service Representative
4 days ago
Penrith, Australia Protech Full timeOur client is a leading wholesaler of quality outdoor products & have an opportunity for an outgoing, results driven **Customer Service/Warranty Officer** to join their team in Western Sydney. One of the key functions of this role is to take and action orders from active/existing clients regarding their products and services. **Key responsibilities;** -...
-
Customer Service Coordinator
4 months ago
Penrith, Australia Capral Full time**Location**: PENRITH **Salary**: Competitive **Role**: Non-customer facing **Benefits**: Exceptional A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team. **WHAT'S ON OFFER**: - a range of amazing employee benefits inclusive of paid parental leave - a friendly and supportive team...
-
Customer Service Coordinator
8 months ago
Penrith, Australia Capral Full timeCompetitive salary Non-customer facing role Exceptional Benefits A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team. **WHAT'S ON OFFER**: a range of amazing employee benefits inclusive of paid parental leave a friendly and supportive team environment genuine Opportunity for Development and...
-
Customer Service Coordinator
8 months ago
Penrith, Australia Capral Full timeCompetitive salary - Non-customer facing role - Exceptional Benefits **A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team.** **WHAT'S ON OFFER**: - a range of amazing employee benefits inclusive of paid parental leave - a friendly and supportive team environment - genuine Opportunity for...
-
Customer Service Specialist
7 months ago
Penrith, Australia GSB Full timeCustomer Service Specialist **About the role** At Great Southern Bank we're a customer-obsessedbunch. We pull out the stops to help all Australians own their own home. Thismeans attracting and retaining customers through our strong brand, clever propositions,and award-winning service and support. Our **Personal Banker **role is pivotal to supporting our...
-
Customer Service Assistant
7 months ago
Penrith, Australia Soul Origin Full timeSoul Origin Penrith is seeking individuals who have a passion for healthy food to join our fun and friendly team on a part-time or casual basis with a prospect of full-time employment. To be successful in this role you will have: - Fast Food Outlet experience or food knowledge is highly desired but not essential. - Passion for food, a highly motivated that...