Flexible Part-Time Customer Service Associate

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Part time $55,000 - $73,000
Job Overview

This flexible part-time role is perfect for individuals seeking a work-life balance.

About the Opportunity

The Customer Experience Associate will play a key role in delivering exceptional customer support. Responsibilities include:

  • Providing professional and empathetic customer service
  • Responding to customer inquiries efficiently
  • Investigating customer complaints thoroughly
  • Identifying trends and collaborating with internal teams to enhance customer satisfaction
  • Maintaining and improving key business systems

To succeed, you'll need strong communication skills, an empathetic approach, problem-solving abilities, attention to detail, and proficiency in CRM software.

Requirements

To excel in this role, you'll need:

  • Excellent verbal and written communication skills
  • A customer-centric approach to problem-solving
  • Strong analytical and problem-solving skills
  • Proficiency in CRM systems
  • Ability to work effectively in a team environment
What We Offer

We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment that values innovation and teamwork.

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