Retail: Customer Experience Ambassador

5 days ago


Melbourne, Victoria, Australia Telstra Full time
About the Role

We are seeking a motivated and customer-focused Retail Sales Consultant to join our team in Chirnside. As a key member of our retail store, you will be responsible for delivering exceptional customer experiences, providing solutions-driven sales approaches, and consistently meeting or exceeding sales targets.

Key Responsibilities
  • Customer Engagement: Develop strong relationships with customers, understand their needs, and provide tailored solutions to meet their expectations.
  • Sales Performance: Meet or exceed monthly sales targets through consultative selling techniques, product knowledge, and a customer-centric approach.
  • Product Knowledge: Stay up-to-date on the latest Telstra products and services, and effectively communicate their benefits to customers.
  • Store Operations: Contribute to maintaining a high-quality store environment, ensuring a positive customer experience, and adhering to company policies and procedures.
Requirements
  • Experience: Previous experience in a customer-facing role, preferably in retail or sales.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a drive to achieve sales targets.
  • Educational Qualifications: Secondary education or higher, with a focus on sales, marketing, or a related field.
What We Offer
  • Competitive Salary: A base salary of AU$65,000 - AU$80,000 per annum, depending on experience.
  • Ongoing Training: Regular training and development opportunities to enhance your skills and knowledge.
  • Benefits: Access to exclusive discounts, flexible working arrangements, and a comprehensive rewards program.
  • Career Growth: Opportunities to progress within the organization, with a clear career path and regular performance reviews.


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