Senior Identity Solutions Consultant

3 weeks ago


Melbourne, Victoria, Australia Okta, Inc. Full time

Role Overview:

Okta, Inc. is seeking a highly skilled Technical Account Manager (TAM) to join our team in Australia. As a TAM, you will be responsible for providing strategic technical guidance to our customers, ensuring they achieve maximum value from our products and services.

Key Responsibilities:

  • Advise customers on best practices and product adoption in a post-sales capacity.
  • Partner with Customer Success Managers to drive customer satisfaction and retention.
  • Review customer architectures and Okta configurations to ensure security posture and ROI.
  • Establish strong relationships with decision-makers and stakeholders.
  • Participate in content creation for internal and external enablement.

Requirements:

  • 7+ years of IT experience, with at least 3 years as a TAM or comparable role in IAM.
  • Working proficiency in IAM areas, including identity federation, access control models, legacy applications, enterprise applications, SaaS deployment, lifecycle management, and security monitoring.
  • Familiarity with IAM solution providers and software development practices.
  • Strong business acumen, communication skills, and ability to influence customer behavior.

What We Offer:

  • Amazing benefits and opportunities for growth and development.
  • A dynamic work environment with a focus on diversity, equity, and inclusion.


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