Senior Identity Solutions Consultant
3 weeks ago
Role Overview:
Okta, Inc. is seeking a highly skilled Technical Account Manager (TAM) to join our team in Australia. As a TAM, you will be responsible for providing strategic technical guidance to our customers, ensuring they achieve maximum value from our products and services.
Key Responsibilities:
- Advise customers on best practices and product adoption in a post-sales capacity.
- Partner with Customer Success Managers to drive customer satisfaction and retention.
- Review customer architectures and Okta configurations to ensure security posture and ROI.
- Establish strong relationships with decision-makers and stakeholders.
- Participate in content creation for internal and external enablement.
Requirements:
- 7+ years of IT experience, with at least 3 years as a TAM or comparable role in IAM.
- Working proficiency in IAM areas, including identity federation, access control models, legacy applications, enterprise applications, SaaS deployment, lifecycle management, and security monitoring.
- Familiarity with IAM solution providers and software development practices.
- Strong business acumen, communication skills, and ability to influence customer behavior.
What We Offer:
- Amazing benefits and opportunities for growth and development.
- A dynamic work environment with a focus on diversity, equity, and inclusion.
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