Airfare Consultant

4 weeks ago


Melbourne, Victoria, Australia FCM Travel Full time

Unlock Your Travel Potential

At FCM Travel, we're expanding our Complex Air team due to growth, and we're looking for a passionate and experienced individual to join our team as an Airfare Expert.

Your Role

As a Sales Travel Consultant in our Round the World air team, you'll become an airfare guru, helping customers plan, book, and coordinate their next amazing travel experience.

Your Responsibilities

  • Unbeatable Airfares: Use your travel experience to sell high-value, complex travel itineraries that visit multiple continents in one trip.
  • Exceptional Service: Deliver exceptional service, creating unbeatable airfares and irresistible deals for every traveler.
  • Customer Relationships: Build strong relationships with customers to achieve sales targets and KPIs.
  • Regulatory Updates: Stay up-to-date with the latest travel regulations and government restrictions.
  • Professional Development: Work towards nationally recognized qualifications (Cert 3 & 4 in Travel).

About You

We're looking for someone with:

Experience working towards and achieving sales targets and KPIsA passion for customer service and travelComprehensive computer skills and the ability to confidently learn new computer systemsYou're comfortable with complexity, ambitious, highly motivated, and an efficient organizerYou have exceptional attention to detail and love problem-solving

Perks

Enjoy uncapped earning potential, a hybrid work model, and flexibility to suit you. Plus, get access to travel discounts, health and wellness discounts, career opportunities, and more.

We're a Company That Cares

We proudly support responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability.


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