Relationship Manager

3 weeks ago

Brisbane, Queensland, Australia Mable Full time
About Mable

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers.

Job Title: Relationship Manager - DisabilityJob Summary

We're seeking a skilled Relationship Manager to drive growth and expansion by identifying and pursuing strategic opportunities with existing and new disability provider partners and plan managers.

Key Responsibilities
  • Work closely with the Head of B2B to develop Mable's strategy for building closer partnerships with Disability organisations and plan managers.
  • Be the key point of contact for Disability Provider partners and Plan managers, understanding their needs and working back with internal teams to support our partner's requirements.
  • Develop strategies to maintain and grow our Disability partnerships, developing our approach to account management.
  • Represent Mable at industry events, conferences, and networking opportunities to increase visibility and establish thought leadership in the disability sector.
  • Be the voice of our customers internally, participating in cross-functional Segment teams as appropriate to share insights and to build and refine our product and service offerings.
Requirements
  • Experience in managing corporate relationships and projects and working with multiple stakeholders to deliver results.
  • Demonstrated research and analysis skills to identify new opportunities and assess opportunity and alignment.
  • Demonstrated ability to manage stakeholder relationships at all levels, negotiating contracts with C-Suite and training coalface teams to enable engagement.
  • Experience providing high-level customer service delivery.
  • Demonstrated track record leading account management to deliver and exceed ambitious targets.
What We Offer
  • Power your career with opportunities to learn from industry experts, experienced leaders, and on-the-job experiences.
  • Work away with a 4-week overseas work opportunity in a rolling 12-month period.
  • Access parental leave with 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
  • Work with flexibility in a hybrid workplace, collaborating at home or in the office.
About Us

Mable is an equal opportunity employer, committed to creating an inclusive environment for all employees and candidates. We value diversity across experience and encourage people with lived experience of disability or personal experience with the aged care system to apply.

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