Relationship Manager
4 weeks ago
We are seeking a highly skilled and experienced Relationship/Operations Manager to join our team at Gough Recruitment AU. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our agents, driving continuous improvement of our daily operational systems and processes, and supporting our agents with operational duties and meeting deadlines.
About the RoleThis is an excellent opportunity to take the next step in your career and work with a successful real estate agency that focuses on delivering high-quality service to their clients in both residential sales and property management. You will be reporting to the Director and working within an elite team of staff, utilizing your administration, creative, and operations skills daily.
Key Responsibilities- Assist with onboarding new agents and attend recruitment meetings as needed
- Build and maintain strong relationships with agents
- Understand agents' goals and provide tailored solutions
- Collaborate with third-party providers to keep partners updated on industry trends and training
- Support agents with operational duties and meet deadlines
- Drive continuous improvement of daily operational systems and processes
- Coordinate with the marketing agency to develop and implement strategies for agents
- Strong Real Estate experience, ideally in a similar position, or a strong history of managing a sales team
- A valid Certificate of Registration or Real Estate License
- Strong administration skills and computer literacy
- The ability to communicate at all levels
- Proactivity, punctuality, and reliability
- High standards of personal presentation
- A vibrant, can-do attitude
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