Relationship Manager

3 weeks ago


Brisbane, Queensland, Australia ROBERT WALTERS AUSTRALIA Full time
Job Title: Relationship Manager

We are seeking a skilled Relationship Manager to join our dynamic team at Robert Walters Australia. As a key member of our team, you will play a crucial role in building and maintaining strong relationships with clients, industry professionals, and key stakeholders.

Key Responsibilities:
  • Collaborate with the Relationship Director to identify potential clients and develop strategies to win new client relationships.
  • Assist in building and maintaining strong relationships with clients, industry professionals, and key stakeholders.
  • Serve as a point of contact for clients, addressing their enquiries, concerns, and requests in a timely and professional manner.
  • Coordinate with internal teams such as Mortgage Advisors and Buyer Advisors to ensure seamless delivery of services to clients.
  • Conduct research and market analysis to identify potential leads and business opportunities.
  • Develop and maintain internal and external referral relationships to generate regular, high-quality referrals.
Requirements:
  • Minimum of 3 years of experience in mortgage brokerage, personal lending, relationship management or a related field.
  • Demonstrated excellence in customer service and experience in managing ongoing relationships with clients.
  • Strong understanding of mortgage products, property investment strategies, and industry practices.
  • Excellent interpersonal and communication skills with the ability to build rapport and establish credibility with clients and industry professionals.
  • Proven ability to collaborate effectively with key stakeholders to deliver exceptional customer outcomes.
  • Demonstrates a proactive approach and takes ownership of tasks and responsibilities.
About the Company:

Our client offers a corporate, structured environment that encourages growth and development. They have a clear set of goals and KPIs, providing pathways for career progression. Despite being a fast-paced, high-demand client environment, they value work-life balance and offer regular team building activities and other perks to support modern lifestyles.

Their all-inclusive culture fosters teamwork, accountability, and continuous improvement. Aboriginal and Torres Strait Islander Peoples are encouraged to apply.


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