Relationship Manager
3 weeks ago
We are seeking a skilled Relationship Manager to join our dynamic team at Robert Walters Australia. As a key member of our team, you will play a crucial role in building and maintaining strong relationships with clients, industry professionals, and key stakeholders.
Key Responsibilities:- Collaborate with the Relationship Director to identify potential clients and develop strategies to win new client relationships.
- Assist in building and maintaining strong relationships with clients, industry professionals, and key stakeholders.
- Serve as a point of contact for clients, addressing their enquiries, concerns, and requests in a timely and professional manner.
- Coordinate with internal teams such as Mortgage Advisors and Buyer Advisors to ensure seamless delivery of services to clients.
- Conduct research and market analysis to identify potential leads and business opportunities.
- Develop and maintain internal and external referral relationships to generate regular, high-quality referrals.
- Minimum of 3 years of experience in mortgage brokerage, personal lending, relationship management or a related field.
- Demonstrated excellence in customer service and experience in managing ongoing relationships with clients.
- Strong understanding of mortgage products, property investment strategies, and industry practices.
- Excellent interpersonal and communication skills with the ability to build rapport and establish credibility with clients and industry professionals.
- Proven ability to collaborate effectively with key stakeholders to deliver exceptional customer outcomes.
- Demonstrates a proactive approach and takes ownership of tasks and responsibilities.
Our client offers a corporate, structured environment that encourages growth and development. They have a clear set of goals and KPIs, providing pathways for career progression. Despite being a fast-paced, high-demand client environment, they value work-life balance and offer regular team building activities and other perks to support modern lifestyles.
Their all-inclusive culture fosters teamwork, accountability, and continuous improvement. Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
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