Customer Experience Specialist

6 days ago

Wagga Wagga, Australia beBeeService Full time $112,834 - $137,919
Customer Service Coordinator Job Description

We are seeking a skilled and dedicated Customer Service Coordinator to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive experience for students and other stakeholders.

This is an exciting opportunity to work in a dynamic and supportive environment where you can make a real difference. If you have a passion for customer service, excellent communication skills, and a strong ability to work collaboratively with others, we would love to hear from you.

Key Responsibilities:
  • Deliver high-quality customer service to students, staff, and other stakeholders.
  • Collaborate with colleagues to ensure seamless service delivery and excellent customer outcomes.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Maintain accurate records and reports as required.
Requirements:
  • Degree in a relevant discipline or equivalent skills and experience in customer services environments.
  • Strong communication and interpersonal skills.
  • Ability to work flexibly and adapt to changing priorities.
  • Proficiency in Microsoft Office Suite and technology skills.
Benefits:
  • Ongoing training and professional development opportunities.
  • A collaborative and supportive work environment.
  • The chance to make a real difference in the lives of students and other stakeholders.

TAFE NSW is committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and diversity are valued. We welcome applications from people with diverse backgrounds, experiences, and abilities.

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