Customer Experience Expert

7 days ago

Wagga Wagga, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.

Our Wagga Wagga Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running
- Monday - Friday 8.00am - 4.00pm
- May be required to work some Saturdays
- $33.11ph + Super

**About the Role**:

- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Issue invoices and raise job authorities as required
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Professional communication and presentation skills
- Excellent and clear verbal and written communication skills
- **MUST**have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition programsAt **O'Brien®**, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of **Belron**®**, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

  • Customer Experience Expert

    3 weeks ago

    Wagga Wagga, Australia O'Brien® Group Full time

    .Customer Experience Expert page is loaded## Customer Experience Expertlocations: Wagga Wagga, NSWtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: August 22, 2025 (27 days left to apply)job requisition id: JR57762--Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.Our...

  • Customer Experience Expert

    3 weeks ago

    Wagga Wagga City Council, Australia O'Brien® Group Full time

    .Customer Experience Expert page is loaded## Customer Experience Expertlocations: Wagga Wagga, NSWtime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: August 22, days left to apply)job requisition id: JR57762--Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.Our Wagga...

  • Customer Service Expert Wanted

    2 weeks ago

    Wagga Wagga, Australia beBeeCustomerService Full time $35,138 - $54,136

    Customer Service Expert WantedA dynamic and innovative organization is seeking a skilled Customer Service Expert to deliver exceptional customer experiences. As a key member of our retail team, you will play a vital role in providing outstanding service, processing transactions accurately, and promoting our products and services.About the OpportunityOur...

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Wagga Wagga, Australia beBeeCustomer Full time $32,000 - $48,000

    Customer Service RepresentativeAbout this Role:Detailed Description:We are seeking an exceptional individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to provide top-notch customer service and create memorable experiences for our customers.Key Responsibilities:• Deliver outstanding customer service...

  • Customer Experience Specialist

    2 weeks ago

    Wagga Wagga, Australia beBeeService Full time $112,834 - $137,919

    Customer Service Coordinator Job DescriptionWe are seeking a skilled and dedicated Customer Service Coordinator to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive experience for students and other stakeholders.This is an exciting opportunity to work in a dynamic and supportive...

  • Customer Experience Director

    2 weeks ago

    Wagga Wagga, Australia beBeeRetailLeader Full time $90,000 - $125,000

    Job SummaryWe are seeking a talented and dedicated individual to lead our team in creating an exceptional customer experience. As a key member of our management team, you will be responsible for driving results, developing the skills of your team, and contributing to our company's mission.About the RoleLeadership: Lead a high-performing team that delivers...

  • Service Expert

    2 weeks ago

    Wagga Wagga, Australia beBeeCustomer Full time $71,350 - $85,951

    Delivery and Customer Service SpecialistWe are seeking a Delivery and Customer Service Specialist to join our team in Wagga Wagga.As the critical link between our branch, customers, and their projects, you will be responsible for delivering exceptional customer service, providing expert advice, and ensuring our equipment is ready for hire.The successful...

  • Optimise Customer Experience Role

    2 weeks ago

    Wagga Wagga, Australia beBeeCustomer Full time $70,400 - $110,570

    **Customer Experience Specialist**A retail role that offers endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise, and feel supported by people who embrace you.You will be involved in the customer's journey of styling and customising High-Fashion frames from luxury brands. As a Customer...

  • Department Leader

    1 week ago

    Wagga Wagga, Australia beBeeLeadership Full time $97,320 - $112,590

    Job Title: Department Leader - Customer ExperienceAbout the RoleThis is a unique opportunity to lead and manage a department in a dynamic retail environment. As a key member of our team, you will play a vital role in shaping the future of your career.We offer a supportive work environment where you can develop your leadership skills and department...

  • Chief Customer Experience Specialist

    2 weeks ago

    Wagga Wagga, Australia beBeeCustomerService Full time $75,156 - $82,669

    Job Title: Shared Services Support Officer">Role Overview:">We are seeking a skilled and experienced professional to provide exceptional customer service as a Shared Services Support Officer. In this role, you will act as the first point of contact for multiple customer service channels, providing prompt and proactive support to our customers.">Key...