Customer Service Representative

2 weeks ago

Katherine, Northern Territory, Australia beBee Careers Full time $60,000 - $70,000
About the Sales Support Role

We are seeking a dedicated Sales Support Officer to join our team on a permanent, full-time basis. As the first point of contact for clients engaging with us, you will play an integral role in the branch's operations.

Your primary responsibilities will include providing administrative support for all sales activities, completing branch administration tasks, and cross-selling our product lines to clients. You will also be responsible for managing and responding to client queries in a timely manner, maintaining accurate records, and working towards achieving deposit targets.

Key Responsibilities:
  • Provide administrative support for all sales activities.
  • Complete branch administration tasks, including banking, purchasing, reconciling and reporting.
  • Cross-sell our product lines to clients, identifying opportunities to expand services and enhance customer relationships.
  • Manage and respond to client queries in a timely manner or refer to specialised staff where necessary.
  • Maintain accurate records of funds receipted, follow up with clients regarding term deposits, and work towards achieving branch deposit targets.


About You

To succeed in this role, you should have previous administration experience within a fast-paced environment, demonstrated retail/warehouse experience with a passion for delivering exceptional customer service, sound knowledge of and an interest in the agricultural industry, proficiency in the Microsoft suite with an ability to learn new systems, strong attention to detail with strong communication skills, written and verbally, and reliable transport and license.

Our company has played an important role in the agricultural sector for many years, offering links to markets, tailored advice, and specialist knowledge across a range of products and services. We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain. If you are ready to grow your career with us, we encourage you to apply.

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