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Administrative Coordinator

3 weeks ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000
Administrative Support Professional

We are seeking a highly organized and customer-focused professional to join our patient services team. This is an exciting opportunity for someone who thrives on delivering high-quality administrative support in a fast-paced healthcare environment.

  • Deliver exceptional customer service to patients, doctors, and hospital staff.
  • Accurately input and maintain patient data within hospital systems.
  • Manage and monitor future bookings.
  • Communicate effectively with theatre teams to ensure seamless scheduling.
  • Respond promptly to patient and doctor queries.
  • Contribute to the team by sharing responsibilities and supporting colleagues to meet service needs.

This role is ideal for someone who enjoys working in a collaborative environment and is committed to providing excellent customer service.

About You
  • You will be a proactive and process-driven professional with excellent communication and problem-solving skills.
  • You will have previous experience in a hospital bookings team, medical reception, or clerical role in a healthcare environment.
  • You will bring strong attention to detail, accuracy, and time management skills.
  • You will have the ability to work well under pressure while maintaining positive relationships with colleagues and stakeholders.
  • You will have a high level of computer literacy, with proficiency in Microsoft Word, Excel, and Outlook.
  • You will have a strong customer service focus and commitment to quality outcomes.

Desirable Skills:

  • Certificate in Medical Terminology
  • Knowledge of health fund administration and processing
  • Previous experience in accounts payable/receivable
  • Progress towards an accounting qualification
  • Prior hospital, medical reception, or health fund experience

What We Offer:

  • Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs.
  • Discounts: Access great deals at over 100+ major retailers.
  • Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster.
  • Leisure/Social/Financial: Discounts for leisure travel with selected Hotels.

Requirements:

  • Must provide a National Police Check conducted within the previous 12 months.
  • According to the role, we may require a Working-With-Children check and proof of immunisation against infectious diseases.