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Heavy Vehicle Industry Specialist

2 weeks ago

City of Cockburn, Australia beBeeBusiness Full time $80,000 - $110,000
Job Description:

This role is an excellent opportunity for a sales professional to drive business growth by connecting with customers and understanding their needs. As an Aftersales Business Consultant, you will be responsible for building relationships, identifying opportunities, and providing tailored solutions that drive workshop and parts sales.

You will work closely with the truck sales team, parts department, and service teams to deliver exceptional support throughout the customer journey. Your key responsibilities will include driving retention and acquisition, promoting and selling contract maintenance programs and aftersales services, acting as a key link between new truck sales, parts, and service, and maintaining accurate records using our systems.

  • Key Responsibilities:
  • Drive retention and acquisition by actively engaging new and existing customers through site visits and ongoing relationship management.
  • Promote and sell contract maintenance programs and aftersales services that add value and reduce downtime for our customers.
  • Act as a key link between new truck sales, parts, and service to ensure a seamless customer experience.
  • Maintain accurate records using our systems and report customer feedback and trends to the leadership team.
Requirements:

To succeed in this role, you will need to have a proven ability to build relationships, identify opportunities, and follow through with solutions that make an impact. You will also require a strong understanding of the truck, transport, or heavy equipment industry, commercial acumen, and the ability to offer value-based solutions to businesses.

  • Requirements:
  • A proven ability to build relationships, identify opportunities, and follow through with solutions that make an impact.
  • A strong understanding of the truck, transport, or heavy equipment industry (parts or service knowledge highly desirable).
  • Commercial acumen with the ability to offer value-based solutions to businesses.
  • A current driver's licence and the ability to work independently in a mobile role.
  • Skilled in Microsoft Office and customer management software, with strong time management and self-motivation.
Benefits:

We offer a competitive salary, company vehicle, and bonus structure aligned with performance. You will also have the opportunity to be part of a dynamic and growing team with a strong reputation in the market, enjoy autonomy in your role while being fully supported by a collaborative team across sales, service, and parts, and help shape customer success with industry-leading brands.