Ambulatory Services Officer

6 days ago

Melbourne, Victoria, Australia beBeeAmbulatory Full time $70,000 - $95,000
Ambulatory Administration Role

The Ambulatory Administration Officer plays a pivotal role in creating an excellent first impression and ambassador of our Ambulatory Services at the Victorian Heart Hospital. This is a multifaceted role requiring a range of administrative duties to be completed in a timely, accurate and positive manner.

Duties include reception, clerical, governance reporting and ambulatory data and activity for each point of care are accurately captured to meet standards and regulations and ensure best patient outcomes at all times.

The successful candidate will have previous experience greeting and attending to patients in person or by telephone, ability to record information accurately and in a timely manner including registering patient information, admissions, discharges and booking interpreters and transport.

Sound computer skills to undertake a variety of administrative tasks including intermediate Microsoft Office suite and experience with Patient Management Systems e.g. EMR, iPM, SMR, Healthtrack, Healthlink.

Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.

Attention to detail is essential for this role.

This is an ongoing full or part-time position available working across day/afternoon shifts.

Working closely with a passionate multidisciplinary team, you will contribute to the functioning of the unit and actively participate in delivering optimum patient care.

As Australia's only dedicated heart hospital, we provide faster access to Ambulatory cardiac care and highly skilled staff when they need it most.

By joining Monash Health now, you will have the opportunity to fast track your career and make a real difference in the lives of others.

You will have access to education within a tertiary hospital committed to excellence in care, teaching, and research.

Be part of history and transition into our purpose-built heart hospital in a sustainable design with cutting edge technology and world-leading research.

Key Responsibilities
  • Greeting and attending to patients in person or by telephone
  • Registering patient information, admissions, discharges and booking interpreters and transport
  • Undertaking administrative tasks including Microsoft Office suite and Patient Management Systems
Requirements
  • Previous experience in a similar role
  • Excellent customer service skills
  • Sound computer skills
Benefits
  • Ongoing full or part-time position
  • Opportunity to fast track your career
  • Access to education and training
About Us

We are a leading health service provider with a commitment to excellence in care, teaching, and research.

We offer a supportive and collaborative work environment, opportunities for professional growth and development, and a comprehensive benefits package.

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