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Care Coordinator and Operations Manager

1 month ago

Hope Valley, South Australia Retire Australia Full time

Estimated Salary: AU$70,000 - AU$90,000 per annum

We are seeking an experienced Care Coordinator and Operations Manager to join our dynamic South Australian Home Care team.

The successful candidate will be responsible for coordinating and managing the allocation of employees to client services, developing and maintaining customer service schedules, preparing and transmitting schedules for customer services, handling incoming and outgoing calls and emails from internal and external stakeholders, organising replacement employees to cover scheduled or unforeseen absences and shift changes, maintaining and updating data within our company's information systems, and undertaking general administrative tasks.

To excel in this role, you will have:

  • Experience in rostering/scheduling and administration
  • Knowledge of Aged or Community Care services (desirable)
  • Current Drivers Licence
  • National Police Check (or ability to obtain)
  • First Aid & CPR Certificate (or ability to obtain)
  • Ability to pass a pre-employment medical assessment including Drug and Alcohol Testing

At RetireAustralia, we offer a range of benefits, including:

  • A free Employee Assistance Program for all employees and their family members
  • Ongoing training and development opportunities to support your personal and professional growth
  • A dynamic and supportive work environment that fosters teamwork and collaboration

RetireAustralia is a leading private owner, operator, and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose. We offer a continuum of care model and range of accommodation options that integrate independent living with home care services and on-site higher acuity care facilities.