Customer Success Lead
3 days ago
We prioritize maintaining a culture where everyone feels valued and connected.
As a Client Solutions Manager at Internetwork Expert, you will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
Responsibilities:- Maintain client satisfaction via service levels and anticipate customer needs.
- On-board new clients, and present company documentation for client onboarding and reporting.
- Relationship builder who can quickly build rapport with all types of people.
- Able to understand and overcome challenges with your clients.
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Customer Success Lead
2 days ago
Sydney, New South Wales, Australia Vanta Full timeAbout VantaVanta is a leading company in the AU region, specializing in security and compliance solutions. We are expanding rapidly and seeking a talented Customer Success Manager to join our team.Key ResponsibilitiesGuide customers through their security and compliance journeys with Vanta's specialized solutions.Contribute to the overall success and...
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Customer Success Operations Lead
1 day ago
Sydney, New South Wales, Australia Enable International Full timeCareer OpportunityWe are committed to helping all Enablees grow and develop their careers. As a Customer Success Operations Lead, you will have the opportunity to make a significant impact on the success of our customers and contribute to the growth of our company. You will lead the delivery of projects for Small Medium Business (SMB) and be a key member of...
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Customer Success Lead
5 days ago
Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full timeJob DescriptionWe are seeking an exceptional Enterprise Customer Success Manager to join our team.In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of our Intelligent Automation Platform.You will play an integral role in our business as a trusted customer advisor and serve as the customer advocate...
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Customer Success Team Lead
4 days ago
Sydney, New South Wales, Australia NinjaOne, LLC Full timeAbout the PositionNinjaOne's Customer Success & Account Management team is expanding, and we are seeking a dynamic leader to join our ranks. As a Senior Account Leadership Manager, you will play a critical role in shaping our account management strategies and driving growth.Your primary responsibilities will include leading a team of Account Managers,...
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Customer Success Lead
6 days ago
Sydney, New South Wales, Australia Servicenow Full timeJob DescriptionYou will be part of the Customer Outcomes team, responsible for accelerating platform adoption and improving customer outcomes.Our portfolio of services, delivered by outstanding consultants, uses our ecosystem of partners, leading practices, methodologies, and tools based on experiences from thousands of customer engagements.
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Customer Success Strategy Lead
3 days ago
Sydney, New South Wales, Australia Okta, Inc. Full timeAbout the RoleWe are seeking an experienced Customer Success Strategy Lead to drive growth and retention initiatives within our Small and Medium Business (SMB) segment.The successful candidate will be responsible for developing and executing a comprehensive customer success strategy that complements our sales, marketing, and digital teams. This includes...
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Customer Success and Onboarding Lead
7 days ago
Sydney, New South Wales, Australia Klaviyo Full timeKlaviyo's APAC Onboarding and Support Professional will be responsible for guiding new customers through their initial 30-45 days of setup and enablement, ensuring they are set up for success. This involves leading the implementation phase, defining project scope, developing project plans, allocating resources, and establishing timelines.The ideal candidate...
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APAC Customer Success Lead
1 day ago
Sydney, New South Wales, Australia RecordPoint Full timeAbout the RoleWe are seeking a seasoned Customer Success Manager to join our team in APAC. The successful candidate will be responsible for driving adoption, value realization, and long-term success for our customers in the region.In this role, you will leverage success playbooks and segmentation strategies to ensure customers maximize the value of our...
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Customer Success Program Lead
4 days ago
Sydney, New South Wales, Australia Menlo Ventures Full timeAt Enable, we're revolutionizing the supply chain with our cutting-edge rebate management software.We see rebates as a strategic advantage, strengthening partnerships, driving smarter decisions, and unlocking significant value across the entire supply chain – from manufacturers to consumers.As a key player in our Delivery Operations team, you will be...
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Customer Success Manager Lead
4 days ago
Sydney, New South Wales, Australia Workiva Full timeAt Workiva, our Customer Success Managers are pivotal in driving customer value and satisfaction. As a CSM, your mission will be to develop and maintain close relationships with management, product adoption sponsors, and key stakeholders throughout the customer lifecycle. Your primary objective is to maximize customers' return on investment (ROI) in the...
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Head of Customer Success
5 days ago
Sydney, New South Wales, Australia Techium Consulting Group Full timeHead of Customer Success - Construction Tech Our client is seeking a dynamic Head of Customer Success to join their team and drive their 2024 growth initiatives. The company offers a state-of-the-art project management platform that enables teams to predict and plan for both anticipated and unforeseen events, ensuring overall project efficiency. As the...
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Customer Success Lead
1 day ago
Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full timeAbout UsWe are a respected Microsoft Dynamics Partner, committed to delivering high-quality services to our clients across various sectors. Our company values include adding value, delivering on our promises, improving ourselves, being inclusive, and having fun. We take pride in being a great place to work, as recognized by our top 10 ranking in the UK's...
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Customer Success Lead
2 days ago
Sydney, New South Wales, Australia OnDeck Australia Full timeAbout YouWe are looking for a highly skilled and experienced Senior Customer Service Specialist to join our team.You will have a proven track record of delivering exceptional customer service, with excellent communication and problem-solving skills.You will be a strong leader, able to mentor and train junior team members, and work well under pressure to meet...
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Head Of Customer Success
1 week ago
Sydney, New South Wales, Australia ClearCompany Full timeWho are we? Humanforce's vision is to make work easier and life better for frontline and flexible workforces.Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise.Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and...
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Australia and New Zealand Customer Success Lead
7 hours ago
Sydney, New South Wales, Australia Adobe Full timeWe're seeking an experienced professional to lead our regional (A&NZ) team of Customer Success Managers. The ideal candidate will have a proven track record in building and leading high-performing teams, driving customer retention initiatives, and achieving high retention rates and customer satisfaction.The successful candidate will be responsible for...
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Customer Success Manager
7 days ago
Sydney, New South Wales, Australia ENGINEERINGUK Full timeAbout UsWe are ENGINEERINGUK, a leading provider of cloud services and solutions. We are seeking a highly skilled Customer Success Manager to join our team. The successful candidate will have extensive experience in managing customer relationships and driving business value realization through the effective use of cloud services.Responsibilities:Manage...
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Customer Success Lead
7 days ago
Sydney, New South Wales, Australia Servicenow Full timeResponsibilitiesThe successful candidate will be responsible for driving customer success, managing customer relationships, and developing strategic plans to grow revenue. This includes owning the overall success, renewal, and growth for all customers in a defined Major Area.Main Objectives:Develop and execute growth plans and strategies to drive License...
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Customer Success Director
1 day ago
Sydney, New South Wales, Australia Spotify AB Full timeA Digital Media Strategist at Spotify AB will play a crucial role in shaping the experiences of our customers and partners. With a proven track record of success, you'll oversee a team of Customer Success Managers and work closely with Sales Directors to create strategy and drive execution via world-class customer service.This role requires a deep...
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Customer Success Director
19 hours ago
Sydney, New South Wales, Australia Servicenow Full timeDigital Business Transformation Lead - Job Description:The Customer Success Executive is responsible for leading the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table. This role involves collaborating strategically with Account Executives to create and...
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Manager, Customer Success
4 days ago
Sydney, New South Wales, Australia Spotify Full timeThis is a Manager, Customer Success role with one of the leading companies in AU right now -- Spotify -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.More About the Role at Spotify We are looking for a Manager, Customer Success for our ANZ Ads business. The candidate should have an established...