Pet Care Operations Director

1 day ago

Melbourne, Victoria, Australia beBeeLeadership Full time $55,000 - $70,000
Site Leadership Opportunity

The Site Manager role is a critical leadership position responsible for overseeing the overall performance and operations of the site.

This exciting opportunity blends strategic leadership with hands-on pet care, people management, and business operations.

  • Lead a dedicated team to deliver exceptional pet care
  • Manage site operations, including rostering, compliance, and facility upkeep
  • Oversee customer service, ensuring positive experiences and efficient bookings
  • Monitor and drive site financial performance, optimising bookings and profitability
  • Maintain site cleanliness, safety protocols, and emergency procedures
  • Handle pet health concerns, incidents, and ensure clear communication with pet owners
  • Manage social media engagement, showcasing the Kip experience

Requirements:

  • Previous paid animal care experience highly regarded but not essential
  • Passionate about pet care, with a hands-on approach and a customer-first mindset
  • Must have previous experience leading a team of people
  • Management of site-based operations is highly regarded but not essential
  • Excellent communication skills and proven experience providing exceptional customer service
  • Passion for problem-solving and high attention to detail
  • Time management skills, a can-do attitude, and initiative to exceed outcomes and expectations at high quality
  • Quick learner and a willingness to get your hands dirty with on-the-job experience
  • Ability to work in a fast-paced environment and maintain a cool head under pressure
  • Competent with computer systems with intermediate knowledge of MS Office (Word, Excel, and Outlook)

What We Offer:

  • Access to support functions within our Head Office - we're here to help you succeed

How to Apply:

  • Include a cover letter outlining why you are the best fit for the role
  • If you don't tick all the boxes, we'd love to know how your current skill set can contribute to the role

  • Pet Care Leader

    6 days ago

    Melbourne, Victoria, Australia beBeePetCare Full time $55,000 - $70,000

    Pet Care Leadership RoleWe are seeking a highly skilled Pet Care Leader to join our team. The ideal candidate will have a passion for delivering exceptional pet care and leading a high-performing team.This role is responsible for managing the day-to-day operations of the site, including rostering, compliance, and facility upkeep. You will also be responsible...

  • Pet Care Site Operations Lead

    3 days ago

    Melbourne, Victoria, Australia beBeeOperations Full time $63,000 - $84,000

    We are seeking a highly skilled and dedicated Site Operations Manager to join our team. As a Site Operations Manager, you will be responsible for the overall leadership and performance of our site. This role requires a unique blend of hands-on pet care experience, strategic leadership, people management, and business operations.The ideal candidate will have...

  • Pet Care Sales Director

    4 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000

    Retail Store Leadership OpportunityAt the forefront of pet care, we are driven by our passion for delivering exceptional customer service and advice. As a leading retail market leader, we seek an inspired Retail Store Manager to mentor and inspire their team.Key Responsibilities:Lead daily by example, mentoring your team in effective sales strategies.Develop...

  • Pet Care Specialist

    5 hours ago

    Melbourne, Victoria, Australia beBeePetCare Full time $17,600 - $26,000

    We are seeking individuals who share our passion for animals and have experience in caring for pets. This role is ideal for those looking to turn their interest in animals into a fulfilling career as a Pet Care Specialist.Key Responsibilities:Assist with retail sales and customer serviceContribute to stocking, till operations, and store cleaningParticipate...

  • Pet Care Operations Manager

    5 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $70,000 - $100,000

    Role OverviewA key leadership position within our retail operation, this role focuses on delivering exceptional customer experiences and driving business growth.We are seeking a results-driven individual with a passion for pet care and a talent for leading high-performing teams.

  • Pet Care Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeePetCare Full time $60,000 - $80,000

    Pet Care SpecialistAre you passionate about providing exceptional care for our furry friends? Do you have a knack for making every dog's day a little brighter?We're seeking an experienced Pet Care Specialist to join our team of dedicated professionals who share your passion for delivering top-notch pet grooming services.Grooming:Bathing and drying dogs of...

  • Pet Care Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeePetCare Full time $40,000 - $60,000

    Pet Care Specialist Role We're passionate about making the world a happier place through the love of pets. As a pet care specialist, you'll help pet owners make informed decisions for their furry friends. Key Responsibilities: Provide knowledgeable advice on pet wellness products Build relationships with customers and deliver exceptional service Maintain a...

  • Pet Care Professional

    4 days ago

    Melbourne, Victoria, Australia beBeePetCare Full time $782 - $1,955

    Are you passionate about pets and enjoy providing top-notch care?This role involves taking care of furry friends, ensuring they receive the best possible attention, and making their lives brighter.As a pet carer, you will have the opportunity to earn a competitive income by providing excellent service through our digital platform.We offer a unique chance for...

  • Pet Care Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeVeterinary Full time $125,000 - $145,000

    Our Pet Care Specialists play a vital role in ensuring the health and well-being of our patients. As a Relief Veterinarian, you will provide preventative care, diagnose and treat diseases and injuries of pets.Key ResponsibilitiesEnsure the Safety of Pets, clients and associates by utilizing safe restraining techniques, following standard protocols and...

  • Pet Care Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeePetCare Full time $40,000 - $80,000

    Comprehensive Pet Care SolutionsWe provide tailored pet care solutions focused on holistic health and wellbeing.Our team shares a passion for pet grooming, dedicated to continuous learning and development within our supportive environment.BenefitsA spacious, air-conditioned salon equipped with cutting-edge technology.Recognised training pathways allowing...