Customer Service Representative
3 days ago
This job involves providing exceptional customer service to clients, responding to their inquiries and resolving any issues that may arise. The ideal candidate will have excellent communication skills, be passionate about delivering outstanding results and have a positive attitude.
Job Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and concerns in a fair and effective way
- Provide product information and advice to customers
- Upsell and cross-sell products and services to customers
- Maintain accurate records of customer interactions and sales data
Requirements:
- Degree in a related field (e.g. business, marketing, communications)
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Proven track record of delivering high-quality customer service
- Familiarity with retail software and systems
Benefits:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- The chance to work with a dynamic and supportive team
- A fast-paced and rewarding work environment
What We Offer:
We offer a range of benefits to our employees, including a competitive salary and benefits package, ongoing training and development opportunities and the chance to work with a dynamic and supportive team.
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