Kronos System Administrator Opportunity
2 weeks ago
Job Overview
About the Role
This is a fantastic opportunity to step into an administrator role, supporting multiple sites across the business. You'll be responsible for ensuring the system runs smoothly and effectively.
The Support team plays a critical role in maintaining the system's performance. You'll bring your expertise to advise, troubleshoot, and resolve issues, all while working in a collaborative environment.
Key Responsibilities
- Respond to support queries with speed, accuracy, and great communication
- Troubleshoot and resolve system issues via phone and email
- Evaluate escalations appropriately when needed, ensuring SLAs are met
- Partner with Payroll and other teams to drive process improvements
- Contribute ideas to continuously improve support and system use
Requirements
To succeed in this role, you'll need:
- Strong hands-on experience with Kronos is essential
- Excellent communication skills, verbal and written
- Payroll configuration or payroll process experience
- A customer-first mindset with a proactive, problem-solving approach
- High attention to detail and ability to manage competing priorities
- A team-focused attitude with a willingness to collaborate and support others
Benefits
You'll enjoy:
- Supportive leadership and a great team atmosphere
- Hybrid flexibility, work from home and the office
- Chance to build your career in a sought-after industry
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