Global Payments Expert
1 week ago
Payment Operations Specialist:
Ox Securities is a Forex and CFD trading firm delivering seamless trading experiences across global markets. We are currently looking for an experienced Payment Operations Specialist to join our team and contribute to payment operations across our expanding international footprint.
Responsibilities:
- Monitor and process payment transactions across multiple channels.
- Conduct AML checks, perform EDD, and enforce internal compliance policies.
- Investigate and resolve payment issues, disputes, and chargebacks.
- Liaise with banks, PSPs, and internal teams on payment escalations.
- Assist with KYB reviews and maintain internal documentation.
- Stay ahead of payment trends and contribute to systems/process improvement.
Qualifications:
- Minimum 2-4 years of experience in payment operations within the Forex or CFD industry.
- Strong understanding of payment compliance, PSP integrations, and CRM systems.
- Detail-oriented and proactive with strong problem-solving skills.
- Excellent written and verbal communication skills.
Competitive salary
Opportunities for career growth and advancement
Birthday leave
Monthly team lunches
Training and DevelopmentThe company recognises the importance of a strong foundation for success in this role. Therefore, we provide comprehensive training to equip you with the knowledge and skills necessary to excel in your duties & responsibilities.
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