Junior IT Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**About us**

**Sentral **, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 3,000 schools across Australia.

We are part of one of the largest payment & software providers in the world, Global Payments, headquartered in Atlanta, USA. The Global Payments AU/NZ family consists of leading service providers including **Ezidebit, eWAY, and Storman Software.**

**About the role**

This newly created **Junior IT Analyst **role is an excellent **entry-level **opportunity for a positive and enthusiastic individual who has recently graduated from university or has 1 - 2 years of experience.

Other key areas of responsibility will include:

- Migrating customers from legacy environments to new Enterprise environments (Pre-Production & Production);
- Execute environment provisioning, decommissioning and data migration scripts;
- Manual tasks such as Cloud server disk resizing, SSL Certificate management;
- Fixing data related problems where possible;
- Identify opportunities for improvement and develop automated solutions / creating workflows such as LogicApps;
- Document processes and procedures;
- Provide level two support for issues escalated to the IT Ops team from the Customer Service team.

**About you**

You will be eager to learn, with good collaboration and communication skills. You will enjoy working in a team-based environment with excellent troubleshooting skills and tenacity to discover the cause of an issue.

**You will also bring**:

- Relevant undergraduate course from an accredited university or college;
- Good collaboration, communication, and documentation skills;
- MySQL skills are highly desirable;
- Strong attention to detail to evaluate data for accuracy and errors;
- The ability to problem-solve under pressure and in complex situations;
- Competent and confident working in an IT environment, with excellent troubleshooting skills and tenacity to discover the cause of an issue;
- Fluent with some scripting language. e.g Shell scripting, Perl, Python, Node.js etc.

**Please note that you must have**
- Full work rights in Australia
- Ability to obtain a Working with Children Check
- Ability to obtain an Australian Federal Police Check

**Working for Sentral**

In addition to a diverse and inclusive culture, some of our benefits include:

- Flexible working environment with a mix of in-office and remote working;
- Birthday leave (a day off to celebrate your birthday);
- Reward and Recognition Programs such as Shout Outs - recognising our people that go above and beyond and make a difference to our customers;
- Employee Stock Purchase Plan available to all team members ;
- A MyCoach (EAP) program to support your health and wellbeing.

**Interested?**

If this role sounds like you we invite you to Apply. Please use the APPLY NOW button and submit your resume.
- We respectfully ask that no recruitment agencies contact us regarding this position _

Global Payments Inc. is an equal opportunity employer.