Student Experience Coach

2 days ago

Sydney, New South Wales, Australia beBeeCoaching Full time $100,354 - $107,054
About the Role

We are seeking a highly skilled Student Experience Coach to join our team and make a significant impact on student life at our university.

The successful candidate will be responsible for coaching, training and supporting staff in our Student Hub, ensuring they have the skills and knowledge needed to deliver exceptional service to students.

This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to our vision of enhancing the student experience.

  • Coach and train student services staff to provide high-quality support to students
  • Maintain training and process documentation, and ensure the knowledge base system is up-to-date
  • Evaluate the effectiveness of training and make necessary amendments to adapt to changes in the work environment
  • Collaborate with the Hub Management Team to identify areas for improvement in service delivery

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