Patient Services Officer Role

2 days ago

Newcastle, New South Wales, Australia beBeeCustomerService Full time $62,000 - $83,000

Customer Service Representative

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Are you a people person with exceptional communication skills? We are seeking a Customer Service Representative to provide outstanding support to our patients and clients.

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  • Deliver exceptional customer service experience through efficient and effective communication.\
  • Respond to patient inquiries and resolve issues in a timely and empathetic manner.\
  • Coordinate appointments and consultations, ensuring seamless communication with patients and internal stakeholders.\
  • Manage patient records and maintain accurate and up-to-date documentation.
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The successful candidate will have:

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  • Demonstrated ability to work effectively in a fast-paced administrative environment.\
  • Strong organisational and communication skills, with the ability to liaise with internal and external stakeholders.\
  • Proven experience working successfully both independently and as part of a team.
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We offer:

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  • Ongoing opportunities for professional development to enhance your clinical knowledge and skills.\
  • The chance to make a meaningful difference in the lives of our patients and contribute to the success of our organisation.
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About Us:

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By joining our team, you will become part of a dynamic and passionate group of healthcare professionals dedicated to delivering exceptional care and experiences.

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