Support Services Officer

1 day ago

Newcastle, New South Wales, Australia beBeeCustomer Full time $76,133 - $97,821
Job Title

This is an exciting opportunity to join our team as a Support Services Officer. We are seeking a highly organized and customer-focused individual to provide administrative support across various teams.

About the Role

The successful applicant will be responsible for managing referrals, registering new patients, coordinating appointments, and assisting the wider team. This role requires strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide administration and customer service support, including front-line customer interactions and administrative tasks.
  • Show flexibility and adaptability in taking on various tasks and roles to ensure efficient rostering of the administration team.
  • Take pride and ownership of quality work, demonstrating a commitment to delivering high-quality services at all times.
  • Provide cover and support for other administration roles as required.
What You Bring
  • Competence in administrative skills and general office procedures.
  • Excellent customer service skills and experience.
  • Excellent communication, organizational, and interpersonal skills.
  • Computer and general literacy with accurate keyboard and data entry skills.
  • Ability to work proficiently in periods of high demand and as a member of a multidisciplinary team.
  • Ability to work unsupervised with excellent time management skills.
  • Discretion and confidentiality when handling sensitive information.
Desirable Criteria
  • Experience working with patient administration systems.
Benefits
  • Access to training and development opportunities.
  • Flexible working arrangements.
  • A supportive and collaborative work environment.
  • A competitive salary and benefits package.

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