Education and Quality Coordinator

1 week ago


Coffs Harbour, New South Wales, Australia The Shoreline Full time
About The Role

The Shoreline is seeking an experienced Aged Care professional to join our team as an Education and Quality Coordinator. In this role, you will be responsible for planning and coordinating mandatory training, education, learning and development programs, ensuring all aspects of clinical standards of care are maintained and supporting all stakeholders to ensure compliance with legislative requirements.

Key Responsibilities
  • Coordinating and delivering education and training projects and initiatives to enhance clinical skills and other skills of staff
  • Ensuring compliance with all applicable Government Legislation
  • Support staff to develop and maintain the knowledge and skills necessary to ensure compliance with The Shoreline policies and procedures
  • Ensure that directives and decisions determined by the management team, in relation to education are effectively communicated across the organisation
  • Apply risk management and systems approaches to policy, practice and education within the philosophy of clinical governance
  • Develop and deliver education relating to continuous improvement activities
  • Report monthly on key competency attainment levels and education initiatives that have been undertaken which support compliance in having a skilled and educated workforce
  • Responsibility for updating and maintaining the Shoreline's policies and procedures
  • Undertake a range of activities to ensure skills and competencies are maintained to effectively perform roles, including undertaking clinical skills training and performing regular hands-on clinical work within the facility
  • Plan and coordinate the implementation of compliance and regulatory standards, including ensuring that procedures and processes are current and promote quality care and services that meet the needs of residents.
  • Plan and coordinate all audit preparation, audit implementation and post audit actions with organisational Leadership Teams.
  • Contribute to the self-assessment process for relevant accreditation standards to support The Shoreline's preparedness for regulatory audits.
  • Ensure requirements of the Privacy and Personal Information Protection Act in relation to resident and client information are upheld
  • Stay updated on current guidelines, with regards to education and infection control research, and best practices in aged care settings, and disseminate relevant information to clinical staff.
  • Serve as a resource for clinical staff, answering questions, providing guidance, and addressing concerns.
  • Maintain accurate and up-to-date records related to education and infection control activities, including training records, audits, and incident reports specific to aged care.
About Us

The Shoreline is a luxury new aged care facility on the Mid North Coast of NSW. The precinct boasts a fresh, resort-like atmosphere and a focus on high quality care of our aged residents and building a community in the superb beach side location where we live and work.

About You

You thrive on empowering others by imparting wisdom through education and creating policies that enable the team's success. You lead by example, with a hands-on approach and sound time management skills to ensure documentation is meticulous and compliant to a high standard. Your communication skills are strong, and you work collaboratively with multidisciplinary teams and external agencies with professionalism, knowledge and optimism to handle the situations that arise.

To succeed in this role you will need the following skills and attributes:

  • Registered Nurse with current registration with the Australian Health Practitioner Regulation Agency (AHPRA)
  • Demonstrated experience in residential aged care nursing with extensive knowledge of the Aged Care Quality Standards and Residents Charter of Rights
  • Demonstrated knowledge of current quality and education issues in residential and community aged care including clinical practice development, clinical education and training, contemporary models of care and scope of practice
  • Demonstrated ability in delivering clinical training through toolbox talks and undertaking competency assessment.
  • Ability to work in a multi-skilled team environment and to communicate effectively with management, staff, and stakeholders, including medical and allied health professionals
  • Highly developed organisational skills and ability to determine work priorities.
  • Understanding of the ageing process and a commitment to advocate for older people in residential care and/or home care.
  • Commitment to ongoing professional development and that of others
  • Ability to use Microsoft Office software and other desktop applications to an intermediate level.
  • Police check clearance
  • Certification in infection control (CIC) - (desirable)
  • Current Driver's Licence (desirable)
  • Relevant qualifications in gerontological conditions such as Dementia, behaviour management, palliative care, etc. (desirable)


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