Education and Quality Coordinator

4 weeks ago


Coffs Harbour, New South Wales, Australia The Shoreline Full time

About The Shoreline

The Shoreline is a luxury new aged care facility on the Mid North Coast of NSW, boasting a fresh, resort-like atmosphere and a focus on high quality care of our aged residents and building a community in the superb beach side location where we live and work.

In operation for just over a year, The Shoreline is retirement living and premium residential aged care all packaged in to one breathtaking coastal site. The care facility is located within the village of luxury units and villas and is a stone's throw away from a major shopping centre, beautiful beaches, and restaurants.

About The Role

The Educator & Quality Coordinator is responsible for planning and coordinating mandatory training, education, learning and development programs, ensuring all aspects of clinical standards of care are maintained and supporting all stakeholders to ensure compliance with legislative requirements.

Key Responsibilities

  • Education and Training: Coordinating and delivering education and training projects and initiatives to enhance clinical skills and other skills of staff.
  • Compliance: Ensuring compliance with all applicable Government Legislation.
  • Staff Development: Supporting staff to develop and maintain the knowledge and skills necessary to ensure compliance with The Shoreline policies and procedures.
  • Communication: Ensuring that directives and decisions determined by the management team, in relation to education are effectively communicated across the organisation.
  • Risk Management: Applying risk management and systems approaches to policy, practice and education within the philosophy of clinical governance.
  • Continuous Improvement: Developing and delivering education relating to continuous improvement activities.
  • Reporting: Reporting monthly on key competency attainment levels and education initiatives that have been undertaken which support compliance in having a skilled and educated workforce.
  • Policies and Procedures: Responsibility for updating and maintaining the Shoreline's policies and procedures.
  • Clinical Skills: Undertaking a range of activities to ensure skills and competencies are maintained to effectively perform roles, including undertaking clinical skills training and performing regular hands-on clinical work within the facility.
  • Audit Preparation: Planning and coordinating the implementation of compliance and regulatory standards, including ensuring that procedures and processes are current and promote quality care and services that meet the needs of residents.
  • Audit Implementation: Planning and coordinating all audit preparation, audit implementation and post audit actions with organisational Leadership Teams.
  • Accreditation: Contributing to the self-assessment process for relevant accreditation standards to support The Shoreline's preparedness for regulatory audits.
  • Privacy and Data Protection: Ensuring requirements of the Privacy and Personal Information Protection Act in relation to resident and client information are upheld.
  • Professional Development: Staying updated on current guidelines, with regards to education and infection control research, and best practices in aged care settings, and disseminating relevant information to clinical staff.
  • Resource and Support: Serving as a resource for clinical staff, answering questions, providing guidance, and addressing concerns.
  • Record Keeping: Maintaining accurate and up-to-date records related to education and infection control activities, including training records, audits, and incident reports specific to aged care.


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