Operations Director for Lift Services

3 weeks ago

Canberra, ACT, Australia Schindler Lifts Australia Full time

About Schindler Lifts Australia

We are a leading supplier of elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install service and modernise urban transport systems for almost every building type.

As part of the Schindler Group one of the top elevator companies in the world spanning 100 countries with more than 64,000 employees worldwide we differentiate ourselves with our modern technology and innovative people.

The Role:

We have a rare opportunity for an Operations Director to join our close and high-performing Canberra team. Reporting directly to the ACT Service Operations Manager you will have approximately 12 direct reports and P&L responsibilities. The role is office-based as well as spending time in the field with technicians direct reports and attending customer meetings.

You will also be expected to carry out monthly toolbox meetings and be responsible for driving consistent and reliable financial performance. You will also provide support to our sales team on scoping and pricing repair works.

Key Responsibilities:

  • Provide leadership and direction to the service team ensuring high-quality services and solutions are delivered to customers.
  • Mentor and coach direct reports to drive open communication and a focus on safety culture.
  • Responsible for providing coaching mentoring and leadership to your team of Service Technicians driving open communication and a focus on safety culture.
  • Manage resources effectively plan and execute actions to achieve business objectives.

What's in it for you:

  • $140,000 estimated annual salary + 12% Super.
  • $28,000 Bonus incentive.
  • $18,000 Car allowance.
  • Potential for real growth both personally and professionally.
  • Opportunity to access educational support staff discount scheme and social activities.

Requirements:

  • Previous leadership experience preferably within the lift industry will be highly regarded together with a strong understanding of repair works.
  • Ideally experience as a Maintenance Repairs Service Manager working in the Lift industry or within Fire HVAC Security or a similar industry.
  • Strong organisation skills with the ability to effectively plan manage resources and execute actions.
  • Ability to provide direction and take responsibility for decisions and actions of your team.
  • Excellent communication skills with the ability to build rapport influence others and maintain relationships both internally and externally.

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