
Hearing Solutions Specialist
2 weeks ago
We are a leading provider of innovative hearing care solutions, committed to helping people enjoy the delight of hearing.
As a Client Care Representative, you will play an important role in providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client-facing role.
- Welcoming clients and managing their experience for optimal outcomes
- Scheduling and confirming appointments for our clients
- Providing administrative support to our Clinicians (Audiologists/Audiometrists)
- Efficiently managing the day-to-day operations of our clinics
- Learning and competently using a range of software and applications
You will be working in a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry. This is a genuinely rewarding role with purpose and meaning.
Key Responsibilities:
- Client Service: Provide exceptional service to our clients by welcoming them and ensuring they have a positive experience.
- Appointment Management: Schedule and confirm appointments for our clients in a timely manner.
- Administrative Support: Assist our Clinicians (Audiologists/Audiometrists) with administrative tasks.
- Clinic Operations: Efficiently manage the day-to-day operations of our clinics.
- Technical Skills: Learn and use a range of software and applications to effectively perform your job duties.
Benefits:
- A dynamic and supportive work environment
- The opportunity to work with a leading provider of innovative hearing care solutions
- A genuinely rewarding role with purpose and meaning
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