Fitness Career Opportunities

4 weeks ago

Adelaide, South Australia Good Life Health Clubs Full time

About the Role:

We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Goodlife Health Clubs. As a Member Support Consultant, you will play a key role in building and maintaining a thriving membership base, inspiring members to achieve their fitness goals and providing exceptional customer service.

Key Responsibilities:

  • Proactively contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and identifying new business opportunities
  • Achieve the required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalised interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey

About You:

  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes

What We Offer:

  • A competitive package including base salary, super and uncapped commission
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
  • Ongoing training and support to develop your customer service, sales and leadership skills

About Fitness and Lifestyle Group:

Fitness and Lifestyle Group is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

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