Fitness Industry Career Opportunities
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Goodlife Health Clubs.
As a Member Support Consultant, you will play a key role in building and maintaining a thriving membership base by providing exceptional customer service and sales support.
Responsibilities include:
- Proactively contributing to club sales budget through sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach and referrals
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
About You:
To be successful in this role, you will need to possess:
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes
What We Offer:
As a Member Support Consultant at Goodlife Health Clubs, you will have the opportunity to develop your skills and career in the fitness industry, with a competitive package including base salary, super and uncapped commission, a complimentary all-access Goodlife membership, and career opportunities with Fitness and Lifestyle Group.
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