Operations and Payment Associate
2 months ago
Company: Anton Murray Consulting
Job Type: Permanent
Location: Sydney
Job Description:About the Role:
We are seeking a highly skilled Operations & Payment Associate to join our team in Sydney. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of payments across all platforms.
Key Responsibilities:
- Monitor and review Service Level Agreements (SLAs) to ensure all key deliverables are met
- Calculate and review payments, following the operational payment process
- Implement efficient processes, controls, and procedures in line with SLAs
- Support platform client onboarding and deal configurations
- Oversight, management, and escalation of key operational risks and relevant legislative regulations and compliance standards
- Manage client, vendor, and stakeholder requests and service levels
- Work closely with Tech to automate manual offline tasks
- Develop and maintain effective working relationships with key functions, including Tech, Legal, Operational Risk & Compliance, People & Culture, Finance, and Capital Markets
- Develop and maintain key working relationships with our bank and capital raisers
- Analyse current operational processes and performance, recommending solutions for improvement where necessary
Requirements:
- Candidates will have over 4 years prior fund operations, payments experience, ideally with an unlisted and/or Alternative assets, or fintech operations background
Key Attributes:
- Excellent interpersonal skills, with the ability to establish good working relationships with colleagues, clients, and stakeholders at all levels
- Ability to work collaboratively
- Support team members in the coverage of team members to deliver and meet SLAs, volume levels, and client expectations
- Plan, monitor, and analyse key metrics for day-to-day operations to ensure efficient and timely completion of tasks
- Attention to detail
- Rigorous critical thinking capability
- Strong Excel skills
- Strong time management skills
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