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Administrative Coordinator for Regional Service Delivery
1 month ago
We are seeking an experienced Administrative Coordinator to join our team in Tamworth, supporting multiple sites across New England and Upper Hunter areas.
About the Role:The Business Support and Systems Administration Coordinator will be responsible for managing service delivery data and compliance matters. This role combines high-level analytical skills with a sound understanding of NDIS and other government-funded programs to ensure transparent and compliant customer service delivery.
- Liaison and Engagement: Manage referrals and client engagement, ensuring service alignment with funded plans and compliance with agreements.
- Administrative Support: Provide high-level administrative support, including reporting, auditing, and budget monitoring.
- Team Collaboration and Training: Communicate with team members, foster a supportive environment, and deliver training to improve efficiency.
- Innovation and Improvement: Contribute to regional projects, introduce service enhancements, and seek process improvements.
- Communication and Reporting: Update workflow statuses, report to senior management, and support temporary staff for operational continuity.
To be successful in this role, you will need:
- Administrative experience, ideally with NDIS or similar programs.
- Proficiency in client management systems, Microsoft Office Suite (Excel pivot tables, Power BI).
- Strong skills for engaging with clients and stakeholders.
- Ability to manage tasks, prioritise, and manage time effectively.
- Experience in training and supporting team members.
- Understanding of NDIS service agreements and funding.
- Highly organised and detail-focused.
- Strong problem-solving and innovative thinking.
- Ability to work independently and in a team.
- Commitment to ongoing learning and development.
- Degree or qualification in Business Administration or a related field
This is a fantastic opportunity to make a meaningful impact in the lives of individuals with disabilities and their support networks. As a key member of our team, you will have the opportunity to develop your skills and career in a supportive environment.
