Course Development and Support Specialist

2 weeks ago

Tamworth, New South Wales, Australia The University Of New England Full time
About the Role

The Course Advising Resource Coordinator works as part of the UNE Course Advising team, responsible for liaising with other UNE teams and Schools to ensure clarity and accuracy in the advice provided to students through course advising.

Key Responsibilities
  • Liaise with UNE teams and Schools to ensure accurate course advising
  • Develop, publish, and maintain resources for staff and students involved in course advising
  • Serve as point of internal escalation for complex student matters and lead the team in absence of Student Engagement Advisor
About You

To be successful in this role, you will have:

  • Excellent communication skills for seamless collaboration with teams and schools
  • Experience in creating clear, user-friendly advising resources (e.g., websites, video guides, templates)
  • Proven ability to lead and support a team, including analyzing and providing effective solutions for complex student challenges
  • High level of accuracy in reviewing and updating advising materials
  • Skilled in building relationships with academic and administrative staff to align advising resources with university needs
  • Proficiency in content management systems and tools to develop and maintain online resources
  • Flexibility to adapt advising resources and processes based on evolving academic policies and student needs
  • Ability to assess feedback, evaluate resource effectiveness, and make data-driven improvements
About Armidale

Armidale is an attractive and vibrant city that combines bustling regional town centre features with tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities.

Benefits

The University Of New England offers a competitive salary package including $87,051 to $95,685 per annum (HEO6) plus 17% employer superannuation, salary packaging options, 5 weeks annual leave, Christmas week shutdown, and more.

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