
Claims Specialist
1 day ago
As a member of our team, you will play a critical role in supporting individuals on their journey back to work and health.
Your Key Responsibilities- Oversee a diverse range of complex claims and implement strategic solutions that benefit both members and stakeholders.
- Engage with members and key stakeholders to gain a comprehensive understanding of their illness or injury.
- Collaborate with members, employers, healthcare professionals, and other relevant parties to gather information, provide updates, and make informed decisions.
- Support and mentor less experienced colleagues to enhance their skills and growth.
- Identify opportunities to streamline processes and positively impact service delivery.
You possess a unique blend of technical expertise and interpersonal skills, guiding the team through complex claims with confidence and empathy.
- Proactive, collaborative, and dedicated to process improvement and team growth.
- Significant experience in holistic claims management, including working with Early Intervention Services, Rehabilitation, and Community Services.
- Background in the life/disability insurance claims industry.
- Passionate about mentoring and developing others' skills.
- Tertiary qualifications in a related field.
We operate as an industry fund, working solely for the benefit of our members.
Our mission is to reinvest profits through reduced fees and enhanced services.
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