Dental Service Operations Manager

1 month ago


Southern Highlands, Australia Highland Recruitment Full time

About the Role:

We are seeking a highly skilled and experienced Service Manager to oversee the day-to-day operations of our dental service. As the cornerstone of our team, you will be responsible for ensuring the seamless delivery of services and exceptional customer experiences.

Key Responsibilities:

  • Oversee the overall management of the service, ensuring smooth operations and top-notch customer service.
  • Assist dentists during treatment procedures.
  • Manage, motivate, and support a team of Dental Assistants fostering a collaborative and positive work environment.
  • Address customer enquiries and complaints with professionalism and empathy.
  • Promote a safety-first culture, adhering to all health and safety regulations and protocols.
  • Manage service administration, correspondence, records, and meetings efficiently.
  • Ensure timely completion of timesheets and leave requests.

About You:

  • Strong team management and leadership experience.
  • Prior experience in the dental industry is advantageous but not required.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Creative problem-solving and decision-making skills.
  • Valid Working with Children Check (or willingness to obtain) and up-to-date vaccination records.
  • A Qualification in Dental or a willingness to undertake a Certificate 3 Dental Assisting.
  • An understanding of dental procedures is desirable.

What We Offer:

  • A supportive and collaborative work environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced Service Manager looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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