Dental Services Operations Manager
3 weeks ago
About the Role:
As the cornerstone of our dental services team, the Service Manager will be responsible for ensuring the seamless operation of our clinics and delivering exceptional customer experiences. This part-time position offers a great work-life balance, with 7 shifts per fortnight and no weekend work. For those seeking full-time hours, additional shifts are available across our other clinics.
We're excited to offer the opportunity for a seasoned manager looking to pivot to a new industry or an experienced dental assistant eager to advance their career. Plus, we'll cover the cost for your Certificate III in Dental Assisting, supporting your professional development every step of the way.
About You:
Key responsibilities include:
- Overseeing the overall management of the service, ensuring smooth operations and top-notch customer service.
- Assisting dentists during treatment procedures.
- Managing, motivating, and supporting a team of Dental Assistants, fostering a collaborative and positive work environment.
- Addressing customer enquiries and complaints with professionalism and empathy.
- Promoting a safety-first culture, adhering to all health and safety regulations and protocols.
- Managing service administration, correspondence, records, and meetings efficiently.
- Ensuring timely completion of timesheets and leave requests.
About Us:
We're a dynamic team at Highland Recruitment, passionate about connecting talented professionals with exciting opportunities. If you're a strong team player with leadership experience and a passion for delivering exceptional customer experiences, we'd love to hear from you
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