Front Desk Associate

1 month ago


Cairns, Queensland, Australia Precruitment Full time

At Precruitment, we are seeking a skilled Front Desk Associate to join our team in Cairns City, QLD 4870.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service by managing check-ins, check-outs, and handling guest inquiries.
  • Maintain accurate records, liaise with housekeeping and other departments, and process bookings.
  • Upsell hotel products and services, handle transactions, and balance till and transactions at the end of shifts.
  • Comply with the Work Health and Safety Act 2011 and the Anti-Discrimination Act 1991.
  • Follow hotel policies and procedures in the Employee Handbook.

Requirements:

  • At least a relevant AQF (or equivalent) Cert III and 12 months of relevant work experience.
  • Ability to work under pressure, troubleshoot issues, and maintain a professional manner.
  • Proficiency in basic office equipment and computer literacy.
  • Knowledge of the local area, preferred travel products, and CMS Guest Centrix.

What We Offer:

  • A competitive salary of $60,000 to $70,000 per annum based on experience.
  • A positive team environment and opportunities for growth and development.

How to Apply:

Applications in Word format should be forwarded to us by clicking the 'Apply' button below.



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