
Retail Operations Specialist
5 days ago
We are seeking a highly skilled Operations Coordinator to join our team.
The successful candidate will play a key role in ensuring the smooth operation of our retail environment, delivering exceptional customer service and maximising profitability and efficiency through effective operations management.
Key Responsibilities:- Prioritise tasks and coordinate the operations team to operate a highly efficient back of house, adhering to procedural control measures
- Stock flow including inbound goods and processing, returns processing, transfers, invoice management etc.
- Provide excellent customer service and effectively handle customer complaints and queries
- Ensure all Back of House activities meet compliance and safety requirements with particular emphasis on safe product handling use of equipment and machinery and incident reporting
Requirements:
- An individual who thrives in a fast-paced retail environment
- You have experience in stock flow management and process improvement
- Strong multi-tasking skills coupled with your keen eye for detail
- Understanding of inventory management processes and procedures
- Build and maintain strong relationships with internal and external stakeholders
- Solid customer service skills that create raving reviews
What We Offer:
- A fun and dynamic work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The opportunity to work with a talented team of professionals
About Us:
We are a leading retailer dedicated to providing exceptional customer service and driving business success through effective operations management.
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