Park Experience Specialist

3 days ago


Australia beBeeVisitorExperience Full time $54,516 - $77,725

Job Opportunity

We are seeking a Park Experience Specialist to join our Visitor Services Team. This role will play a key part in providing visitor information and services, including management of campground bookings and responses to visitor enquiries, comments and complaints.

About the Role

  • Provision of visitor information and services

  • Management of campground bookings and responses to visitor enquiries, comments and complaints

  • Receipt and management of public monies

  • Collection and reporting of visitor statistics

  • Maintenance of stocks of park information material and retail goods

  • Providing a high level of customer service to educate and inform visitors and other stakeholders

Our Organization

We manage several national parks, marine parks, and other natural wonders. Our goal is to showcase these places to the world and inspire communities to care for them.

You Will Be Responsible For:

  1. Developing and implementing strategies to enhance the visitor experience

  2. Providing excellent customer service to visitors and responding to their enquiries

  3. Managing campground bookings and responding to visitor feedback

  4. Collecting and reporting visitor statistics

  5. Maintaining park information materials and retail goods

Benefits

Working with us offers many benefits, including the opportunity to work in a beautiful outdoor environment, develop your skills and knowledge, and make a real difference in the community.


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